Warranty

To ensure that you are completely satisfied with your purchase or gift we offer a complimentary lifetime warranty. 

All merchandise delivered under warranty must be accompanied by the original sales receipt. We pride ourselves in creating each product with the utmost care and attention using the highest quality materials available. Each product is designed to last a lifetime and that is exactly what we would like to insure. 

As all bag and jewelry items are handcrafted they are final sale and cannot be returned or exchanged. Merchandise that has been worn, used, altered, compromised, or damaged in responsibility of the consumer unfortunately will not be accepted. If your merchandise is not accepted for reasons we deem appropriate you will be notified via email to the email address you provided during checkout. Within two weeks (14 days) of being notified that you are not entitled to warranty benefits you will have the ability to request that your merchandise be shipped back to you in the condition that it was received by our customer service at your own cost. You have two weeks (14 days) to reply with a written request for the return of your merchandise, in which you must agree to pay for return shipping and specify the method of payment for this service. If this is not done within two weeks (14 days), you are authorizing Marty Moto to dispose of such merchandise.

All shipping charges incurred by purchasing an item online are non-refundable. 

Thank you for choosing Marty Moto as your trusted style advocate!